PowerBI Template Apps
Business Intelligence solution designed to enhance your understanding of Customer Experience (CX) metrics like Customer Satisfaction Rate (CSAT) and Net Promoter Score (NPS). This Template App is for organizations of all sizes, streamlining the process of developing data models and crafting intuitive dashboard UX. Save valuable time and effort while gaining actionable insights to elevate your customer experiences.
Intuitive one-page tool designed specifically for BPO and Service Desk operations. This tool helps you accurately estimate the optimal number of Full-Time Equivalent (FTE) needed to support incoming call volumes. By factoring in Shrinkage (both Planned and Un-planned), alongside Utilization Rate, you can ensure your team is perfectly aligned to meet demand.