Power BI Template App:
​Customer Experience & Feedback Analysis
Overview:
Power BI Template App designed to empower business owners to understand their customers experiences.
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By leveraging key Customer Experience (CX) metrics such as Customer Satisfaction Rate (CSAT) and Net Promoter Score (NPS), the dashboard enables organizations to assess performance of their products and services from customer's perspective.
This Business Intelligence solution facilitates analytical reporting by aggregating customer feedback data from surveys and questionnaires. Actionable insights derived from root cause analysis can be used by business owners to make informed, data-driven decisions that promote continuous improvement and help sustain a competitive edge in the market.
Organizations of all sizes will find this Template App highly beneficial, as it significantly reduces the time and effort required for developing data models and designing dashboard UX.​​​​​
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​Customer Experience & Feedback Analysis
Available for download from Microsoft AppSource.
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App Screenshots:
​​Documentation
To explore the Customer Experience Feedback Analytics App in detail, please view or download the comprehensive documentation available CEFA-Help-Doc
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Implementation
​We offer comprehensive support to implement the Customer Experience and Feedback Analytics App within your environment.
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Our consultation services are available on a paid basis, with charges determined by the scope of backend integration required. This may include various ETL (Extract, Transform, Load) activities necessary to ensure seamless integration and optimal functionality of the application.
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For more information, please visit https://www.quartilebi.com/contact-us