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Power BI

Training & Development

Modern Business Intelligence (BI) tools have revolutionized data-driven decision-making by offering advanced analytics, automation, and AI-powered insights - and when used within unified data platform like Microsoft Fabric, organizations can seamlessly integrate systems and transform raw data to actionable intelligence.

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By leveraging cutting-edge technologies such as Microsoft Fabric and Microsoft Power BI, QuartileBI aims to go beyond delivering insightful dashboards and real-time reports. The focus is on the broader objective....

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Enhance profitability by Identifying Inefficiencies | Drive growth by Uncovering Opportunities | Increase customer LTV by Analyzing customer feedback
 

Business Intelligence Consultation Services

Our expertise in Business Intelligence Consultation helps organizations unlock the true potential of their data by  implementing robust data strategies, and enabling seamless integration of BI tools into their operations. We deliver Business Intelligence solutions tailored to meet our clients' needs by following industry-standard best practices, strategies, and processes.

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Data Analysis & Analytics

Leveraging over 15 years of experience in Data Analysis and Analytics with Fortune 500 organizations, we specialize in helping businesses unlock the full potential of their data through the implementation of robust data strategies and the seamless integration of cutting-edge BI tools into their operations.

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Transition Legacy Report

Leverage our expertise to seamlessly transition from manual Excel reports to modern, automated Power BI solutions, unlocking enhanced insights, improved efficiency, and streamlined decision-making.

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Dashboarding Solutions

Transform your data into actionable insights with our expertly crafted dashboards and reports, designed to present complex datasets in an intuitive, visually compelling format for quick and informed decision-making.

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KPI Development

We specialize in developing KPIs and metric logic aligned with business goals, empowering organizations to effectively track performance, gain actionable insights, identify growth opportunities, and make informed, data-driven decisions.

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BI Roadmap Development

Design Business Intelligence roadmaps by adhering to industry-standard best practices, strategies, and processes that align seamlessly with business goals, deliver actionable insights for informed decision-making, and ensure scalability for future growth.

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Microsoft Power BI
Training & Development

We offer comprehensive Microsoft Power BI training and development services, empowering individuals and teams to master data visualization, build impactful dashboards, and drive data-driven decisions.

Customer Feedback Analytics

In today's hyper-competitive market landscape, delivering exceptional customer experience is paramount for business success. Examining customer feedback yields invaluable insights into customer interactions, satisfaction levels, and pain points across diverse touchpoints. Leveraging analytical methodologies such as Sentiment and Text analytics proves highly effective in quantifying qualitative feedback. Consequently, these insights become actionable, enabling proactive measures and informed decision-making.

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​Customer Data Integration

Integrate customer feedback data from various touchpoints and sources to central platform to develop a unified view of customer experience.​

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Voice of Customer (VoC) Analysis

Analyze customer feedback and discover valuable insights. Understand what your customers likes & dislikes, identify improvement areas within the Solution, Product or Service.​

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Customer Journey Mapping

Identify Problem Areas, Pain Points and opportunities in customer journey to enhance the overall customer experience.

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Net Promoter Score (NPS) Analysis

Implement industry standard KPI’s/Metric’s Measure and track customer satisfaction levels to gauge overall brand loyalty and advocacy.

Implementation

Business Intelligence Solution 

  • Interactive Reports & Dashboard

  • Industry standard Customer Experience metrics

  • CSAT, NPS, Effort Score

  • Segmentation Views

  • Custom Reports & Dashboard

  • Monitoring KPIs trends and patterns

  • Measure KPI performance against targets

  • Trend analysis using time intelligence

  • Drilldown and filter into customer segments

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Data Analytics for Micro Businesses

Micro businesses often specialize in niche markets and by nature have their own set of constraints. Micro business owners can still reap the benefits of data analytics by partnering and consulting external experts for informed decision-making.

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What obstacles do micro business owners encounter in the process of implementing data analytics?

In the endeavour of a micro business to integrate Data Analytics into its operations, initial challenges may arise, such as:

  • Restricted financial resources for investment in non-core activities.

  • Allocate resources with consideration for the typically small workforce within micro businesses.

  • Exploring areas beyond their primary expertise.

  • Evaluating the technological needs related to Data Analytics.

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What strategies can micro business owners employ to integrate Data Analytics effectively?

Adopting Data Analytics in a micro business is like adopting a new culture – it involves instilling a mindset where data is used as a major driver in decision making.​

The first move by the business owner is to engage and partner with a Data Analytics professional who:

  • Possesses strong business acumen and understands broader context.

  • Technically proficient to translate business needs into technological solutions.

How can QuartileBI help you?

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QuartileBI will collaborate closely with you to:

  • Understand your business landscape.

  • Craft an approach and roadmap.

  • Advise on cost-effective strategy | Data Management | Data Analytics | Data Governance

  • Deliver time-bound solutions that address immediate business needs.

  • Prioritizes confidentiality, integrity, and transparency.

Power BI Template Apps from QuartileBI

A Power BI Template App is a pre-built, ready-to-use analytics solution that provides seamless integration, analyses data from multiple sources and includes pre-designed dashboards, reports, and data models.

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Business Intelligence solution designed to enhance your understanding of Customer Experience (CX) metrics like Customer Satisfaction Rate (CSAT) and Net Promoter Score (NPS).

​Customer Feedback Analytics is a Power BI Template App that delivers exceptional value to organizations of all sizes. This comprehensive solution enables you to gain deep insights into your customers and measure their experience using industry-standard metrics such as Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With a built-in data model, pre-configured measurement logic for CSAT and NPS, and sleek, interactive reports, this ready-to-deploy app seamlessly connects to your live data—saving you countless hours of development time while empowering you to unlock actionable customer insights effortlessly.​​

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Download from Microsoft AppSource

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An intuitive one-page tool designed specifically for BPO and Service Desk operations. This tool helps accurately estimate the optimal number of Full-Time Equivalent (FTE) needed to support incoming call volumes.

 

The inbuilt logic factors in Shrinkage (both Planned and Un-planned) alongside Utilization Rate to ensure your team is perfectly aligned to meet demand. 

Power BI Training and Development

Microsoft Power BI Consultation

​Power BI, developed by Microsoft, is a leading Business Intelligence (BI) and Analytics tool, offering a comprehensive suite of robust features, few important ones being:

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  • Seamless integration with Microsoft products

  • Connectivity to major databases and file-based data sources

  • Powerful data modeling capabilities

  • Advanced analytics features

  • Interactive data visualizations

  • Comprehensive dashboarding and reporting tools

  • Collaboration and sharing capabilities

  • Support for implementing data governance strategies​
     

Leverage advanced capabilities of Microsoft Power BI and implement Business Intelligence solutions for actionable insights and drive informed decision-making across your business.

​​Data Integration

Integrate data from various sources such as databases, spreadsheets, and cloud services for a comprehensive analysis. Power BI Desktop can connect to all major Database and File data sources.

For a full list of available data sources, see Power BI data sources.​

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Data Cleansing and Transformation

Preparing the data by removing or correcting inaccuracies, inconsistencies, and duplicates to ensure data quality. Transforming raw data into a format suitable for analysis through techniques such as normalization, aggregation, and transformation.​

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Data Modelling

Develop data models to organize and structure data effectively for analysis, ensuring accuracy and relevance in reporting.

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Data Analysis

Analyze data to identify patterns, trends, and insights for informed decision-making and driving business improvements.

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Performance Optimization

Optimize Power BI solutions for performance, ensuring efficient data processing and visualization.

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Dashboard and Report Development

Design and create interactive Dashboards and Reports, and storytelling using data visualization techniques.

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Transitioning from manual Excel reporting

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Automate and streamline the reporting process.

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